A message to the SANDEMANs travel community

Coronavirus Update

Last Updated: Sept 9th

SANDEMANs IS BACK!

Following government guidelines from the cities we call home, we are delighted to be gradually opening our red umbrellas back up!

We are currently running tours or in the following destinations:

NEW HEALTH AND SAFETY MEASURES

 

At SANDEMANs, our mission has always been to help people discover some of the world’s best cities with fantastic local guides.  However, while we are passionate about our mission, the safety, health and wellbeing of our staff, guide partners and valued guests will always be our principal concern.

That’s why we are introducing new measures for all tours and activities promoted by SANDEMANs.  These measures include:

  • Hand sanitizer will be available at all meeting points and break locations.  Where possible, soap, warm water and paper towels will also be available at break locations
  • Breaks will be shortened, with a limitation on how many guests can go inside each break location at any given time
  • Guide partners will wear gloves and masks when required
  • SANDEMANs staff will wear gloves and masks
  • Guests are encouraged to bring their own masks
  • Guests will be required to provide personal details (name, phone number etcetera) for contact tracing purposes
  • Where possible, physical leaflets, such as tour pamphlets, tour tickets will only be supplied digitally to limit physical contact
  • Smaller groups will allow us to ensure appropriate social distance between guests can be maintained
  • Shorter tours of approximately 2 hours will be introduced
  • High-use devices, such as payment devices, will be frequently disinfected
  • Tour group pictures will no longer be taken
  • Guides and staff may also give additional, region-specific guidelines during their welcome speeches

 

THANKS FOR YOUR CONTINUED SUPPORT

This is a difficult time for all of us in the tourism industry, which is why we have also introduced a few new products while we are unable to operate at full schedule.  This includes the sale of SANDEMANs vouchers, and the SANDEMANs SuperFan pass, giving the holder access to all of our paid tours until the end of 2021.  For those missing the incredible guides we work with, many guides are also giving short talks from their living rooms, with an option for viewers to make donations via PayPal.

We are really looking forward to seeing you, and to once more welcoming people to be informed, entertained and inspired by the amazing local guides we work with.  We’d also like to take this opportunity to once again thank the local health authorities who have been working tirelessly throughout this incredibly tough time.  Our thoughts remain with all those affected by this illness.

SANDEMANs fresh news
SANDEMANs is back!

We are gradually reopening cities across our network, and running most of our tours with limited availability.For more information about our tours running in English, and for an overview of the safety, health and wellbeing measures we're taking for our staff, guide partners and valued guests, visit the link below

Covid 19 Update