Reservations for the FREE and select tours are not strictly necessary, unless your group exceeds 10 people. However, on days with a particularly high demand, priority will be given to those with online bookings, and any remaining spaces will be allocated on a first-come, first-serve basis. If you are wanting to have a private tour, reservations are a must.
Theoretically, there is no maximum number of people allowed on the tours, as we will always try to ensure that we have as many freelance guides at the start point as necessary to accommodate all guests. However, on particularly busy days, it is possible that we may limit the number of places we offer to ensure that the group sizes remain manageable, safe and enjoyable. By booking online for the FREE Tour, not only will you help us with our capacity planning, but your online booking will ensure that you are given a space on the tour, provided you are there at least 10 minutes prior to the scheduled start time. Groups of 10 or more are required to book at least 24 hours in advance to assist with this capacity planning.
Please try to arrive for your tour 10 – 15 minutes before the allotted start time. In doing so you ensure that the tour can leave on time and subsequently you get more time with your amazing guide. If you arrive late your place maybe given to another guest.
Due to the old streets and uneven terrain, accessing parts of Edinburgh by wheelchair can sometimes be challenging. While the FREE Tour, New Town Tour, Castle Tour and Pub Crawl are wheelchair accessible when accompanied by an able-bodied participant, we unfortunately do not advise guests in wheelchairs to join the Dark Side Tour, due to the narrow stairways and steep hills. We apologize for any inconvenience or disappointment caused.
The FREE Tour and New Town tours are roughly 2.5 hours long, while the Dark Side Tour is approximately two hours long and the Castle Tour is about 1.5 hours long. However, your freelance guide may adjust the tour length depending on the comfort and interests of you and your group. The Pub Crawl does not have a set tour length; it is determined by the energy levels of the individual participant!
All tours are available in English and Spanish, and the FREE Tour and Castle Tour are also available in German Thursday through Sunday. Additional languages may be available as a private tour - please contact our Private Tours department by emailing [email protected] or calling +49 (0)30 510 500 30.