FAQs

Answers to our general questions

Reserve or pop along

Reservations for the FREE and select tours are not strictly necessary, unless your group exceeds 10 people. However, on days with a particularly high demand, priority will be given to those with online bookings, and any remaining spaces will be allocated on a first-come, first-serve basis.  If you are wanting to have a private tour, reservations are a must.

Rain or shine, our tours will run

The FREE Tour and the select tours run year-round, in all weather, and also on public holidays.

Theoretically, there is no maximum number of people allowed on the tours, as we will always try to ensure that we have as many freelance guides at the start point as necessary to accommodate all guests.  However, on particularly busy days, it is possible that we may limit the number of places we offer to ensure that the group sizes remain manageable, safe and enjoyable.  By booking online for the FREE Tour, not only will you help us with our capacity planning, but your online booking will ensure that you are given a space on the tour, provided you are there at least 10 minutes prior to the scheduled start time.  Groups of 10 or more are required to book at least 24 hours in advance to assist with this capacity planning.

What time do I need to show up for my tour?

Please try to arrive for your tour 10 – 15 minutes before the allotted start time. In doing so you ensure that the tour can leave on time and subsequently you get more time with your amazing guide. If you arrive late your place maybe given to another guest.

Do the FREE Tours include the entrance fees to the places of interest?

The FREE tour does not visit any places that require an entrance fee.

What is a West Berlin Pick-up?

It is a service offered by our company to help those staying in West Berlin reach our East Berlin meeting point. A guide will meet you in front of Wok to Walk, Hardenbergplatz 2, 10623 Berlin, (S+U Zoologischer Garten Station) and will guide you to the tour start point by the Brandenburg Gate. A valid public transportation card is required to take part in this pick-up.

How long?

The FREE Tour is approximately 2.5 hours long, while the Alternative, Red Berlin and Third Reich tours are 3 - 3.5 hours. The Sachsenhausen Concentration Camp Memorial and Potsdam Tours are six to seven hours long, including travel time.

Two in a day?

Yes. In fact, it's possible to do more than two! An example could be the 11AM FREE tour, followed by an afternoon Red Berlin, Third Reich or Alternative tour, before rounding out the day with the Pub Crawl in the evening. Please see specific tour times and days for more information about combining tours.

Are the tours wheelchair accessible?

All the tours contain a few inclines and uneven terrain, and they last anywhere from 2.5 to seven hours, depending on the tour. Despite this, they are all manageable by wheelchair, as long as one is accompanied by an able-bodied person. Please note though that the Potsdam tour does have a steep incline at Sanssouci Palace which can be more difficult to access.

What languages are the SANDEMANs NEW Berlin walking tours offered in?

The FREE walking tour is offered in English, Spanish and German, as is the Red Berlin Tour.  All other tours are available in English and Spanish, and further languages may be available as a private tour. If you would more information about a private tour, please contact us using our email form.

On which days does the Pub Crawl take place?

The Pub Crawl is now being offered seven days a week, in all weather and on all public holidays.

Does one need to reserve a spot on the Pub Crawl?

No, and the more the merrier! If you would like to arrange a private Pub Crawl, however, email us at [email protected] or call us on +49 30 510 50030.

Will it be hard or unsafe to get home from the Pub Crawl?

The Pub Crawl guides are more than happy to offer you directions on how to get to the nearest train station, and Berlin’s public transit network runs 24 hours on the weekends. Taxis are also very reasonably priced in Berlin.